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Canon imagePRESS C10000VPSeries - 012 A Jam Code Due to Lack of Strength in the Decurler Drive Roller

Canon imagePRESS C10000VPSeries
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012A Jam code due to lack of strength in the decurler drive roller
[Symptom/Question]
In the machines prior to the countermeasure cut-in serial number in factory described below,012A jam may occur.
-012A : Merging path lower sensor delay jam
[Cause]
The shafts of some decurler drive rollers (FC7-1597-000) [1] inside the fixing merging path unit may be broken or shaved due to
lack of strength. This causes the decurler drive roller to rotate incorrectly, resulting in the above-mentioned symptom.
[a] shows that the shaft of the decurler drive roller is broken, and [b] shows that the shaft is shaved.
[Remedy/Answer]
When the above-mentioned failure occurs, prepare the parts listed below, refer to Service Manual > 4. Disassembly/Assembly >
Fixing System >, and replace them by following the steps below.
<Parts to prepare>
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