TROUBLESHOOTING 113
Checking internal components
To check the internal components, you must remove the side and front panels of the
imagePRESS Server.
Before you remove the imagePRESS Server panels, be aware of the safety precautions
that you should take when handling the imagePRESS Server. Use standard ESD precautions
when handling printed circuit boards and electronic components. To review the safety
precautions, see “Precautions” on page 14.
See the disassembly procedures on page 51 and the reassembly procedures on page 104.
TO CHECK INTERNAL COMPONENTS
1. Shut down, and then open the imagePRESS Server (see pages 49 and 51).
2. Before you touch any components inside the imagePRESS Server, attach a grounding strap to
your wrist and discharge any static electricity on your body by touching a metal part of the
imagePRESS Server.
3. Inspect the inside of the imagePRESS Server (see Figure 14 on page 49).
Make sure that no foreign materials have been dropped into the chassis.
• Make sure that the DVD and HDD data cables are connected to the correct SATA
connectors on the motherboard (see Figure 14 on page 49):
– DVD drive power/data combination cable to motherboard SATA connector SATA 1
– HDD 1 data cable to motherboard SATA connector SATA 2
– HDD 2 data cable to motherboard SATA connector SATA 3
• Look for obviously loose boards and reseat each board securely in its connector on
the motherboard.
• Look for obviously loose cables and reseat each cable connector firmly.
• Make sure that each connector is properly aligned with its mating connector. If the pins
are offset from each other, the affected board will not function properly.
4. Reassemble the imagePRESS Server and verify its functionality (see page 104).
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