167
S311 Operation error in external input/output
service [err]
S312 Operation error in timer service [err]
S320 PAN/TILT operation error [err]
S391 Imaging system error [err]
S410 Event service initialization error [crit]
S411 External input/output service
initialization error [crit]
S412 Timer service initialization error [crit]
S413 Timer service runtime error [crit]
Description cannot work extio [%1][%2][%3]
(S311)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred while the external
input/output device service was
running.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description cannot work timer [%1][%2][%3]
(S312)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An internal error occurred in the timer
service.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description %1 error occurred. [%2] (S320)
%1 PAN | TILT
%2 Warning details
Meaning An error occurred while PAN/TILT was
running or stopped.
Countermeasure Check that the camera is not touching
the dome, etc.
If the error is not caused by problems
such as contact with peripheral items,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description input 0: [%1] time asserted: code [%2]
(S391)
%1 Number of detection
%2 Cause of error
Meaning Image may not have been captured
correctly, recovery processing was
performed.
Countermeasure If the problem persists, the camera
could be faulty. Contact a Canon’s
sales/service representative.
Description event initialization error [%1][%2]
(S410)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of
the event service.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description extio initialization error [%1][%2]
(S411)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of
the external input/output device
service.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description timer initialization error [%1][%2]
(S412)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of
the timer service.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.
Description timer working error [%1] (S413)
%1 Error number
Meaning An error occurred while the timer
service was running.
Countermeasure If the problem persists after rebooting,
the camera could be faulty. Contact a
Canon’s sales/service representative.