164 • Troubleshooting Linea Lite GigE Series Camera
Verifying Network Parameters
Teledyne DALSA provides a Network Configuration tool to verify and configure network devices and
the Linea Lite GigE network parameters. If there were any problems with the automatic Linea Lite
GigE software installation refer to Network Configuration Tool section of Teledyne DALSA’s Network
Imaging manual.
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne DALSA
personnel when support is required, the following should be included with the request for support.
• From the Start menu, go to Programs • Dalsa • Sapera LT • Tools and run the Log Viewer
program. From its File menu click on Save Messages to generate a log text file.
• Report the version of GigE Vision software and Sapera version used.
Installation Issues and Functional Problems
This section covers issues that are apparent after installation or are indicated by the GigE server
tray icon showing a warning symbol.
Camera Fails to Establish Connection with Host PC
If ‘No device found’ is displayed a manual IP address assignment must be made.
Left click Show Hidden Icons. (Located bottom right task bar)
Figure 110: Windows Task Bar - Show Hidden Icons
Right-click the GigE server tray icon . Select ‘Scan Network’ to update the GigE Vision Device
Status and Camera IP.
Figure 111: GigE Vision Device Status
To Next Page
Loading...
Need help?
General
