DataCard SD260L User Manual

40 Troubleshooting
Driver status or Windows print queue does not provide
expected data
Problem Solution
TheCardPrinterDriver
samplecardormagnetic
stripetestcardsdonot
print.
Checkthefollowing:
 Enablebidirectionalsupportmustbeselectedonthe
PrinterProperties>Portstabtoallowprintingfromthe
CardPrinterDriver.
 IfPrintdirectlytotheprinterisselectedinthePrinter
Properties>Advancedtab,cleartheselectiontoallow
printingoftheCardPrinterDriversamplecards.
TheRibbonLowlighton
theprinterandtheCard
PrinterDriverstatusdo
notmatch.
Thepercentageofribbonremainingthatcausesthe
printer
RibbonLowlightcanbesetusingthePrinterManager
FrontPanelprintersetting.Thedriverdisplaystheactual
percentageofri bbonremainingandcannotbechanged.Asa
result,theindicatorsmaynotbeinagreement.
Aprintjobdisappears
fromtheprintqueuebut
doesnotprint.
Theprinter
USBcablewasdisconnectedaftertheapplication
sentthejob.Reconnectthecableandtrythejobagain.
TheCardPrinterDriver
PrinterStatuspage
showsaUSB‐connected
printerasReady,buta
cardsenttotheprinter
doesnotprint.
TheWindowsprintqueueisoffline.Thiscanresult
ifthe
printerispoweredonbeforethecomputer.Dooneofthe
following:
 Unplug theUSBcable,andplugitbackin.
or
 Placetheprintqueueonline:
–OpentheDevicesandPrinterscontrolpanel.
–Right‐clicktheprinter iconandselectSeewhat’sprinting
todisplayWindowsPrintManager.
–ClearthecheckmarkfromUsePrinterOfflineinthe
Printerdrop‐downlist.
WerecommendthatyouturnonthePCandwait
untilithas
started.Then,powerontheprinter.

DataCard SD260L Specifications

General

Card size	85.6 x 53.98 mm
Card types	Magnetic stripe (ISO 7811), PVC
Card feeder	Yes
Duplex printing	No
Print technology	Dye-sublimation/Resin Thermal transfer
Maximum resolution	300 x 300 DPI
Print speed (color)	830 card/h
Print speed (monochrome)	200 card/h
Display	LCD
Product color	Blue, Grey
Internal memory	128 MB
Cable lock slot type	Kensington
Total input capacity	100 sheets
AC input voltage	100-240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	15 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
USB version	2.0
Ethernet interface type	Fast Ethernet
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64

Weight and Dimensions

Depth	539 mm
Width	175 mm
Height	224 mm
Weight	5400 g