64 Troubleshooting
113: Close cover to continue
Thecoverisopenortheprintribboncartridgeismissing.
Confirmthattheprintribboncartridgeisinstalledandthenclosethecover.
PresstheU
SERbuttonontheprintertoclearthemessag e.OnthePC,clickOK,orclickCancelto
cancelthecard.
HINTS&TIPS
Makesurethattheribboncartridgeisinstalledproperlywiththecartridgehandleevenwith
theedgesoftheprinter.
Pressdownonthecoverridgestomakesurethatthecoverlatchesproperlyonbothsides.
114: Cover opened during job
Theprintercoverwasopenedwhileprinting.
Pushdownonthecovertolatchit.
PresstheU
SERbuttonontheprintertoclearthemessag e.OnthePC,clickRetry ,orclickCancel
tocancelthecard.
HINTS&TIPS
Makesurethattheribboncartridgeisinstalledproperlywiththehandleevenwiththeedges
oftheprinter.
Pressdownonthecoverridgestomakesurethatthecoverlatchesproperlyonbothsides.
116: Magstripe not available
Theprinterdoesnothaveamagneticstripeoption.Thecardwillbecanceled.
Removemagneticstripedatafromthecardoruseaprinterthathasamagneticstripeoption
installed.
PresstheU
SERbuttonontheprinter,orclickOKonthePCtoclearthemessage.
HINTS&TIPS
Toremovemagneticstripedata,youoryoursystemadministratormayneedto:
Clearacheckboxinthecardproductionapplication.
ChangethefontfromMagTrackxXPSCardPrintertoaprintablefontsuchasArial,Verdana,
orCalibri.Referto“MagneticStripeFonts”inyourprinter’sDriverGuide.