64 Troubleshooting
113: Close cover to continue
The๎cover๎is๎open๎or๎the๎print๎ribbon๎cartridge๎is๎missing.๎
Confirm๎that๎the๎print๎ribbon๎cartridge๎is๎installed๎and๎then๎close๎the๎cover.
Press๎the๎U
SER๎button๎on๎the๎printer๎to๎clear๎the๎messag e.๎On๎the๎PC,๎click๎OK,๎or๎click๎Cancel๎to๎
cancel๎the๎card.
HINTS๎&๎TIPS
๏ฌ๏ Make๎sure๎that๎the๎ribbon๎cartridge๎is๎installed๎properly๎with๎the๎cartridge๎handle๎even๎with๎
the๎edges๎of๎the๎printer.
๏ฌ๏ Press๎down๎on๎the๎cover๎ridges๎to๎make๎sure๎that๎the๎cover๎latches๎properly๎on๎both๎sides.
114: Cover opened during job
The๎printer๎cover๎was๎opened๎while๎printing.๎
Push๎down๎on๎the๎cover๎to๎latch๎it.
Press๎the๎U
SER๎button๎on๎the๎printer๎to๎clear๎the๎messag e.๎On๎the๎PC,๎click๎Retry ,๎or๎click๎Cancel๎
to๎cancel๎the๎card.๎
HINTS๎&๎TIPS
๏ฌ๏ Make๎sure๎that๎the๎ribbon๎cartridge๎is๎installed๎properly๎with๎the๎handle๎even๎with๎the๎edges๎
of๎the๎printer.
๏ฌ๏ Press๎down๎on๎the๎cover๎ridges๎to๎make๎sure๎that๎the๎cover๎latches๎properly๎on๎both๎sides.
116: Magstripe not available
The๎printer๎does๎not๎have๎a๎magnetic๎stripe๎option.๎The๎card๎will๎be๎canceled.
Remove๎magnetic๎stripe๎data๎from๎the๎card๎or๎use๎a๎printer๎that๎has๎a๎magnetic๎stripe๎option๎
installed.
Press๎the๎U
SER๎button๎on๎the๎printer,๎or๎click๎OK๎on๎the๎PC๎to๎clear๎the๎message.๎
HINTS๎&๎TIPS
To๎remove๎magnetic๎stripe๎data,๎you๎or๎your๎system๎administrator๎may๎need๎to:
๏ฌ๏ Clear๎a๎check๎box๎in๎the๎card๎production๎application.
๏ฌ๏ Change๎the๎font๎from๎Mag๎Trackx๎XPS๎Card๎Printer๎to๎a๎printable๎font๎such๎as๎Arial,๎Verdana,๎
or๎Calibri.๎Refer๎to๎โMagnetic๎Stripe๎Fontsโ๎in๎your๎printerโs๎Driver๎Guide.
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