SD260L/SD360/SD460 Card Printers Userโs Guide 47
Magnetic Stripe Problems
To๎begin๎troubleshooting๎a๎magnetic๎stripe๎problem,๎first๎print๎a๎magnetic๎stripe๎test๎card๎from๎
Printer๎Manager๎or๎the๎Card๎Printer๎Driver.๎For๎the๎steps๎to๎follow,๎ref er๎to๎the๎โPrint er๎Managerโ๎
section๎of๎the๎printer โs๎Installation๎and๎Administratorโs๎Guide๎or๎โPrint๎a๎Driver๎Sample๎Cardโ๎in๎
the๎card๎printerโs๎Driver
๎Guide.
The๎printer๎uses๎the๎coercivity๎set๎using๎the๎LCD๎panel๎or๎in๎Printer๎Manager,๎and๎the๎data๎format๎
set๎using๎Printer๎Manager.
Problem Solution
Cards๎are๎not๎loaded๎
correctly.๎
Load๎ISO๎cards๎with๎the๎magnetic๎stripe๎(back๎side)๎facing๎
down๎and๎toward๎the๎right.๎Refer๎to๎โLoad๎Cardsโ๎on๎page 23.
Cards๎do๎not๎have๎a๎
magnetic๎stripe.๎
Load๎magnetic๎stripe๎cards๎in๎the๎input๎hopper.๎If๎the๎cards๎
have๎a๎magnetic๎stripe,๎check๎the๎
quality๎of๎the๎cards.๎Change๎
card๎stock,๎if๎needed.๎
The๎card๎has๎dirt๎or๎
damage๎on๎the๎magnetic๎
stripe.๎
Encode๎and๎send๎a๎new๎card๎to๎print.๎If๎an๎error๎message๎
displays๎indicating๎a๎magnetic๎stripe๎problem,๎run๎a๎cleaning๎
card๎to๎clean๎the๎magnetic๎stripe๎head.๎Refer๎to๎โRun๎a
๎Printer๎
Cleaning๎Cardโ๎on๎page 30.
The๎magnetic๎stripe๎on๎
the๎card๎is๎lowโcoercivity๎
material๎and๎the๎High๎
Coercivity๎setting๎is๎
selected.๎
To๎use๎the๎cards๎you๎have,๎select๎lowโcoercivity๎encoding.๎
Refer๎to๎the๎Printer๎Manager๎โPrinter๎Setting๎Menuโ๎in๎the๎
Installation๎and๎Administratorโs๎Guide๎for๎more๎information.๎
To๎
encode๎with๎high๎coercivity,๎obtain๎cards๎manufactured๎for๎
highโcoercivity๎encoding.๎Refer๎to๎โPrint๎a๎Test๎Cardโ๎on๎
page 22.๎
Message ๎105๎displays.๎
The๎magnetic๎stripe๎on๎
the๎card๎is๎highโcoercivity๎
material๎and๎the๎Low๎
Coercivity๎setting๎is๎
selected.๎
To๎use๎the๎cards๎you๎have,๎select๎highโcoercivity๎encoding.๎
Refer๎
to๎the๎Printer๎Manager๎โPrint er๎Setting๎Menuโ๎in๎the๎
Installation๎and๎Administratorโs๎Guide๎for๎more๎information.๎
To๎encode๎with๎low๎coercivity,๎obtain๎cards๎manufactured๎for๎
lowโcoer civity๎encoding.๎
The๎data๎for๎this๎job๎
includes๎characters๎not๎
allowed๎by๎the๎magnetic๎
stripe๎format๎selected๎for๎
the๎track.
Cancel๎the๎current๎print๎job.๎
Make๎sure๎that๎you๎know๎which๎
characters๎are๎allowed๎on๎the๎track.๎Change๎the๎data๎to๎be๎
encoded,๎and๎resend๎the๎print๎job.๎Refer๎to๎โMagnetic๎Stripe๎
Designโ๎in๎the๎printerโs๎Installation๎and๎Administratorโs๎Guide๎
for๎more๎information.