DataCard SD260L - Page 60

48 Troubleshooting
Themagneticstripedata
wassentinanencoding
formatnotsupportedby
thetrack.
ReviewtheencodingformatsettingforthetracksinPrinter
Manager.RefertothePrinterManager“PrinterSetting
Menu”intheInstallationandAdministrator’sGuide.Make
surethattheapplicationisusingtheselectedencoding
formatforthetrack.
Iftheapplicationandtrackaresettothesameformat,and
theerrormessagedisplaysrepeatedly,contacttheapplication
providerforassistance.
Theapplicationsenttrack
dataforatracknot
supportedbythe
magneticstripemodule.
Verifythetypeofmagneticstripeoptionintheprinter.
Iftheprinterlabelindicatesa3‐trackISOmodule,youcan
senddatafortracks1,2,and3.
Iftheprinterlabelindicatesasingle‐trackJISmodule,youcan
senddatafortrack1.
Themagneticstripeoptionandcardsmustbecapableof
acceptingandencodingeachtrack
ofdatasentbythecard
productionsoftware.
Problem Solution