44 Troubleshooting
Printing๎is๎blurred.๎ The๎cards๎have๎a๎matte,๎
not๎glossy,๎finish.๎
Use๎cards๎that๎meet๎the๎requirements๎for๎the๎
printer.๎Refer๎to๎โCardsโ๎in๎your๎printerโs๎
Installation๎and๎Administratorโs๎Guide๎for๎
specifications.
The๎rollers๎are๎dirty.๎ Run๎a๎cleaning๎card.๎Refer๎to๎โRun๎a๎Printer๎
Cleaning๎Cardโ๎on๎page 30.๎
The๎printhead
๎is๎dirty.๎ Clean๎the๎printhead.๎Refer๎to๎โClean๎the๎
Printheadโ๎on๎page 28.๎
The๎printed๎card๎has๎
small๎unprinted๎areas.
Unprinted๎cards๎have๎
scratches.
Handle๎cards๎carefully.๎Refer๎to๎โCard๎Quality๎
Guidelinesโ๎in๎your๎printerโs๎Installation๎and๎
Administratorโs๎Guide.
Cards๎have๎embedded๎
particles,๎an๎uneven๎
surface,๎or๎the๎card๎edge๎
has๎burrs.
Use๎cards๎that๎meet๎the๎requirements๎for๎the๎
printer.๎Refer๎to๎โCardsโ๎in๎your๎printerโs๎
Installation๎and๎Administratorโs๎Guide.
The๎rollers๎are๎dirty๎or๎
the๎card๎packaging๎
contains๎debris.
Run๎a๎cleaning๎card.๎Refer๎to๎โRun๎a๎Printer๎
Cleaning๎Cardโ๎on๎page 30.
Part๎of๎the๎printed๎image๎
is๎discolored.
Cards๎have๎fingerprints
๎
or๎other๎dirt๎on๎them.
Handle๎cards๎carefully.๎Refer๎to๎โCard๎Quality๎
Guidelinesโ๎in๎your๎printerโs๎Installation๎and๎
Administratorโs๎Guide.
A๎signature๎panel๎is๎
located๎on๎the๎other๎side๎
of๎the๎card.
Design๎the๎card๎to๎avoid๎printing๎photos๎over๎
signature๎panel๎residue.
The๎rollers๎are๎dirty๎or๎
the๎card๎packaging๎
contains
๎debris.
Run๎a๎cleaning๎card.๎Refer๎to๎โRun๎a๎Printer๎
Cleaning๎Cardโ๎on๎page 30.๎Use๎cards๎that๎
meet๎the๎requirements๎for๎the๎printer.๎Refer๎
to๎โCardsโ๎in๎your๎printerโs๎Installation๎and๎
Administratorโs๎Guide.
Problem Probable๎Cause Solution
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