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support@edgeovens.com Technical Support: +1 (724) 628 3050
SERVICE
TROUBLESHOOTING
G2 CONTROL SYSTEM ALARM MESSAGES (CONTINUED)
ERROR NAME DISPLAY LINE 1 DISPLAY LINE 2 ERROR TRIGGER POSSIBLE CAUSE
MC1 Comm MC1 Comm System Fault Lost
communication
with MC1.
Main MC COMM has failed, verify
connection.
MC2 Comm MC2 Comm System Fault Lost
communication
with MC2.
Secondary MC COMM has failed, verify
connection.
High System
Temp Warning
System Temp
High
Clean/Replace
Filter
Control cabinet
temperature is
125°F or greater.
Check points:
• 120mm cooling fan lter is blocked.
• Ventilation is poor (hood is not
drawing enough) or not working.
• Incorrect crumb pan positions (solid
pans should be installed on bottom
oven).
• Heat shield not installed between
stacked, oven control cabinets.
• The control system is drawing in hot
air or has hot air diverted towards it.
• Normal cabinet temperatures are
below 110˚F.
Temp Probe Temp Probe Break Detected Thermocouple is
not detected.
a. Thermocouple connector is loose,
or thermocouple has failed.
b. Ambient temperature is 40˚F or
below.
Thermistor Thermistor System Fault Main MC has fault.
a. Main MC has a fault. Ambient
temperature is below 32˚F (0˚C).
b. The ame signal was lost or not
detected; ignition cycle restarted.
Flame detector needs to be
cleaned.
VFD Comm VFD Comm VFD Fault Communication
loss with VFD
a. VFD is not powered. 10A breaker is
OPEN.
b. VFD communication has dropped
(call for assistance). Connection
loose or VFD is not powered.
VFD was not permitted to power
down correctly before attempting
to restart. Unplug for oven for 30
seconds.
VFD error is
present
The VFD is entering a fault and needs
further diagnosis. Submit an oven logle
for evaluation.
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