Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting
Endress+Hauser 113
12.5.2 Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly:
• On the home page
Remedy information is displayed in a separate field below the diagnostics information.
• In the Diagnostics menu
Remedy information can be called up in the working area of the user interface.
The user is in the Diagnostics menu.
1. Call up the desired parameter.
2. On the right in the working area, mouse over the parameter.
A tool tip with remedy information for the diagnostic event appears.
12.6 Diagnostic information via communication interface
12.6.1 Reading out diagnostic information
The current diagnostic event and associated diagnostic information can be read out via the
input assembly (fix assembly):
Bytes 0 1 2 3 4 5 6 7
↓ ↓ ↓
Contents "Empty" or "Reserved"
"Empty" or "Padding
bytes"
Diagnostic number
of diagnostic event
which is displayed
in the Actual
diagnostics
parameter
→ 116, e.g.
242
For content of bytes 8 to 16
12.7 Adapting the diagnostic information
12.7.1 Adapting the diagnostic behavior
Each item of diagnostic information is assigned a specific diagnostic behavior at the
factory. The user can change this assignment for certain diagnostic information in the
Diagnostic behavior submenu .
"Expert" menu → System → Diagnostic handling → Diagnostic behavior
You can assign the following options to the diagnostic number as the diagnostic behavior:
Options Description
Alarm Measurement is interrupted. The totalizers assume the defined alarm condition. A
diagnostic message is generated.
The background lighting changes to red.
Warning Measurement is resumed. The totalizers are not affected. A diagnostics message is
generated.
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