Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting
Endress+Hauser 115
Diagnostic
number
Short text Remedy instructions Status
signal
[from the
factory]
Diagnostic
behavior
[from the
factory]
302 Device verification
active
Device verification active, please
wait.
C Warning
311 Electronic failure 1. Reset device 2. Contact service F Alarm
311 Electronic failure 1. Do not reset device
2. Contact service
M Warning
322 Electronic drift 1.Perform verification manually
2.Change electronic
S Warning
382 Data storage 1. Insert DAT module 2. Change
DAT module
F Alarm
383 Memory content 1. Restart device 2. Check or
change DAT module 3. Contact
service
F Alarm
390 Special event 2 Contact service F Alarm
Diagnostic of configuration
410 Data transfer 1. Check connection
2. Retry data transfer
F Alarm
411 Up-/download active Up-/download active, please wait C Warning
437 Configuration
incompatible
1. Restart device
2. Contact service
F Alarm
438 Dataset 1. Check data set file
2. Check device configuration
3. Up- and download new
configuration
M Warning
453 Flow override Deactivate flow override C Warning
484 Simulation failure
mode
Deactivate simulation C Alarm
485 Simulation measured
variable
Deactivate simulation C Warning
495 Simulation diagnostic
event
Deactivate simulation C Warning
500 Electrode 1 potential
exceeded
1. Check process cond.
2. Increase system pressure
F Alarm
500 Electrode difference
voltage too high
1. Check process cond.
2. Increase system pressure
F Alarm
530 Electrode cleaning is
running
1. Check process cond.
2. Increase system pressure
C Warning
531 Empty pipe detection Execute EPD adjustment S Warning
537 Configuration 1. Check IP addresses in network 2.
Change IP address
F Warning
590 Special event 3 Contact service F Alarm
Diagnostic of process
832 Electronic temperature
too high
Reduce ambient temperature S Warning
1)
833 Electronic temperature
too low
Increase ambient temperature S Warning
1)
834 Process temperature
too high
Reduce process temperature S Warning
1)
835 Process temperature
too low
Increase process temperature S Warning
1)