Epson ES-C380W - Alert about Stains Inside the Scanner Still Appears; Colors Are Uneven in the Scanned Image; Expanding or Contracting the Scanned Image

Related Information
& “Cleaning Inside the Scanner” on page 174
& “Setting the Glass Surface Stain Detection Feature” on page 169
Alert About Stains Inside the Scanner Still Appears
If the alert screen appears aer cleaning the inside of the scanner, glass part will be required to replace. Contact
your local dealer to repair.
Related Information
& “Cleaning Inside the Scanner” on page 174
Colors Are Uneven in the Scanned Image
If the scanner is subject to strong light such as direct sunlight, the sensor inside the scanner misdetects the light
and colors in the scanned image become uneven.
❏ Change the orientation of the scanner so that no strong light is falling on the front of the scanner.
❏ Move the scanner to a location where it will not be subjected to strong light.
Expanding or Contracting the Scanned Image
When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments
feature in Epson Scan 2 Utility. is feature is only available for Windows.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1. Start Epson Scan 2 Utility.
❏ Windows 11
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
Solving Problems > Scanned Image Problems > Expanding or Contracting the Scanned Image
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