VoIP and EPICenter-Avaya Integrated Management
EPICenter Concepts and Solutions Guide
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● Discovery: an External Discovery radio button will enable EPICenter to retrieve the IP addresses of
devices the Avaya Integrated Management Console is managing so that EPICenter can discover
those devices. This button loads the IP addresses of the devices in the Avaya Integrated Management
inventory into the discovery list so that they can be discovered by EPICenter.
● Discovered Avaya devices will be placed in the EPICenter Inventory database, will appear on
Topology maps, and will be monitored in EPICenter as a third-party device.
● Three additional commands are available on the EPICenter Tools Menu:
■ AIM Console: launches the Avaya Network Management Console (not available if the Avaya
Integrated Management software is installed as a plug-in to HP OpenView)
■ Import IP Phones: gets location and status information about IP phones connected to an Extreme
device
■ Sync IP Phones: updates location and status information for IP phones connected to an Extreme
device.
● On the right-click pop-up menus, when an Avaya device is selected, the Device Manager command
can launch the Avaya Device Manager application on the selected device. If you are running the
EPICenter client on the same system as the Avaya Integrated Management server, the Avaya Device
Manager runs as an application; in all other cases the Avaya Device Manager runs in a browser
window.
NOTE
The ability to launch the Avaya Device Manager can be disabled by an EPICenter administrator through the Avaya
Integration properties in the EPICenter Admin feature.
● In the Properties display for an Extreme device (accessed from the EPICenter display menu or from
the right-click pop-up menu) an IP Phones tab is available. This tab shows the location, identity
(MAC and IP addresses and extension if available) and status of any IP phones connected to the
Extreme device.
● An IP Phones report is available in the Reports feature that displays identification and status
information for IP phones connected to Extreme devices.
● In the EPICenter Admin feature, a set of properties is available specific to the Avaya Integration to
enable or disable trap forwarding from EPICenter to the Avaya Integrated Management software.
Installation Considerations
The Avaya Integrated Management server and the EPICenter server must be co-resident on the same
Windows 2000 or Windows 2003 system for the integration features to function. Installation of the
integration features is transparent, no extra steps are required in the installation process of either
product. The order of installation does not matter.
● If the Avaya Integrated Management software is already present on the server system when the
EPICenter server is started, the integration features (menu items etc.) will appear in EPICenter.
● If the Avaya Integrated Management software is installed on a system where a running EPICenter
installation already resides, the EPICenter server must be restarted to recognize the Avaya Integrated
Management integration features.