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DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
10
Troubleshooting the LCD Messages (continued)
Message Cause Solution
Card Jam Indicates that a card is
jammed in th
card flipping area of the
Printer.
See Card Feeding Errors
on page 21.
Card Jam: Flipper Indicates that a card is
jammed in the card flipping
area of the Printer.
See Resolving cards jamming on the
Flipper table on page 24.
Card Jam: Print Indicates that a card is
jammed in the Print Station
of the Printer.
See Card Feeding Errors
on page 21.
Card Jam: Mag Indicates that a card is
jammed in the magnetic
encoding area of the Printer.
See Removing the Card jam in the
Printer’s Magnetic Encoding Area on
page 43.
Card Jam: Smart Indicates that a card is
jammed in the Smart Card
encoding area of the Printer.
See Removing the Card jam in the
Printer’s Smart Card Encoding Area
on page 44.
Data Input Indicates that the print data
sent to the Printer is corrupt
or has been interrupted.
See Resolving the Communication
Errors on page 16.
Data Timeout Indicates that the print data
sent to the Printer is corrupt
or has been interrupted.
See Resolving the Communication
Errors on page 16.
DRAM Memory
Error
Indicates that the Printer's
Memory Module is bad or is
not installed properly.
See Resolving the DRAM Memory
Error on page 182.
Continued on the next page