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FARGO electronics DTC500 Series - Page 4

FARGO electronics DTC500 Series
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RESTRICTED USE ONLY FARGO Electronics, Inc.
DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
4
Installing the New Printhead Assembly___________________________________ 62
Resolving the Printhead Temp Error Message______________________________ 63
Resolving the Flipper Alignment Error Message____________________________ 64
Replacing the Flipper Home Sensor (140407) _____________________________ 65
Firmware Errors _______________________________________________________ 66
Resolving an Upgrade Failed error ______________________________________ 66
Resolving a Program Exception Error ____________________________________ 69
Diagnosing the Image Problems __________________________________________ 70
Resolving the Pixel failure problems _____________________________________ 70
Resolving the Card surface debris problems _______________________________ 73
Resolving the incorrect Image Darkness problems __________________________ 76
Resolving the Ribbon wrinkle problems __________________________________ 79
Resolving the excessive Resin Printing problems ___________________________ 81
Resolving the incomplete Resin Printing problems__________________________ 83
Resolving the cut off or off-center Card Image problems _____________________ 85
Resolving the poor Image Quality problems _______________________________ 86
Printing a Test Image ___________________________________________________ 87
Reviewing the Gray/Align YMC/K Self-Test ______________________________ 87
Reviewing the Color/Resin YMCK Self-Test ______________________________ 88
Reviewing the Color Bars YMC Self-Test ________________________________ 88
Reviewing the Card Count Self-Test _____________________________________ 89
Reviewing the Magnetic Test option _____________________________________ 89
Card Lamination Module ________________________________________________ 90
Safety Messages (review carefully) ________________________________________ 90
Loading the Overlaminate _______________________________________________ 91
Adjusting the Card Lamination Module ____________________________________ 94
Adjusting the Card Flattener ___________________________________________ 94
Adjusting the Card Guide Rail__________________________________________ 96
Adjusting the Internal Card Guide ______________________________________ 100
Attaching the Card Lamination Module _________________________________ 102
Printer Adjustments____________________________________________________ 108
Safety Messages (review carefully) _______________________________________ 108
Adjusting the Internal Card Guide ______________________________________ 109
Printer Driver options__________________________________________________ 111
Using the Device options tab ____________________________________________ 111
Adjusting for the Ribbon Type ________________________________________ 112
Adjusting for the Color matching ______________________________________ 113
Adjusting for the Resin Dither _________________________________________ 114
Using the Print Both Sides option (DTC520 / DTC525 only)_________________ 115
Using the Split 1 Set of Ribbon Panels option (DTC520 / DTC525 only) _______ 116
Using the Print on Back Side Only option (DTC520 / DTC525 only) __________ 117
Using the Rotate Front by 180 Degrees option ____________________________ 118
Using the Rotate Back by 180 Degrees option (DTC520 / DTC525 only) _______ 119
Using the Buffer Single Card option ____________________________________ 120
Using the Link Card to Print Job option _________________________________ 121
Using the Disable Printing option ______________________________________ 122

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