FARGO electronics Pro-LX Pro-LX Laminating Card Printer/Encoder - Section 7: Fargo Technical Support; Contacting Fargo Technical Support

RESTRICTED USE ONLY Fargo Electronics, Inc.
Pro-LX Laminating Card Printer/Encoder User Guide (Rev. 5.0) 199
Section 7: Fargo Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the Pro-LX Card Printer.
Contacting Fargo Technical Support
Step Procedure
1 Read the suggested Sections of the service manual in order to troubleshoot a Pro-
LX Printer. As needed, contact the Fargo Technical Support Group by phone at
(952) 941-0050 or by fax at (952) 941-1852 for additional, technical assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
2 Position a phone near the Printer and Computer so Fargo technicians can help to
help troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling Fargo Technical
Support.