Tips for troubleshooting
165
… during installation / commissioning
Delivery is incomplete /
damaged.
Do not start operating the PostBase Fusion mailing
system. Contact Customer Service.
Blank display. Check whether the power cable is plugged in cor-
rectly and that PostBase Fusion is turned on.
Error when establishing
a connection.
Connection to the FP infrastructure not possible
with the current connectivity settings.
Repeat the network configuration with S
ETTINGS.
You will find an overview on setting the network
parameters on page 121.
Ethernet cable (network cable) for the LAN con-
nection not connected / not connected correctly.
Check cable connections (see page 26).
Internet access of the network / router disrupted.
Contact the network administrator.
FP Infrastructure currently not accessible.
Try again later.
Error during installation
procedure.
An error message with troubleshooting information
appears.
If necessary:
• Turn off PostBase Fusion (see page 39).
• Wait one minute.
• Turn PostBase Fusion on again.
The installation procedure restarts.
: Make sure the connection configuration is
correct.
Issue Possible cause and remedy
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