PostBase One Franking System
138
… with automatic feeding
Feeding deforms or damages
letters.
Reduce separation (see chapter 3.5.2.3, page 19).
Notice the suggested settings for separation
(see table on page 17).
Jam. Check setting of letter path (slide control) and
adjust accordingly (see chapter 3.5.1, page 16).
Check and adjust settings for separation (see
chapter 3.5.2, page 17).
On how to clear a letter jam, please read
chapter 16.3, page 141 and chapter 16.4, page 142.
Letters are not correctly
separated.
Check setting of letter path (slide control) and
adjust accordingly (see chapter 3.5.1, page 16).
Letter transport
does not start.
PostBase One does not display the Home screen /
the ‘Batch Processing’ pop-up.
Sensor does not recognise the letters.
To start letter transport: In the ‘Batch Processing’
pop-up, press the S
TART button.
Feeder cover is open. Re-place cover correctly on
the feeder. The cover must latch audibly (see page 19).
Letter transport is stopped /
batch processing was inter-
rupted.
Jam. Carefully read the displayed information.
On how to clear a letter jam, please read
chapter 16.3, page 141 and chapter 16.4, page 142.
The batch counter is turned on. After the pre-set
number of mail pieces have been processed,
PostBase One will automatically stop.
Disable the batch counter or adjust the target count
(see chapter 5.3.2.3, page 54).
Separation error, letter interval
too close.
Reduce pressure (see chapter 3.5.2.2, page 18).
Notice the suggested settings for separation
(see table on page 17).
Issue Possible cause and remedy
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