Tips for troubleshooting
137
… when using special functions
Seal Only: letters are trans-
ported, but not sealed.
Sealing function is disabled.
Turn the envelope sealing switch to the position
SEAL (see chapter 3.6, page 21).
… with basic settings, during maintenance and care
Ink cartridges / print heads / ink
tank are not detected.
Ink cartridges / print heads / the ink tank are not fit-
ted correctly.
Remove and insert the ink cartridges / print heads /
ink tank once again.
Wrong ink cartridges / print heads / ink tank
inserted.
Observe the specifications (see page 179).
Contacts of the print system are soiled.
Use the FP ‘clean and renew’ cleaning kit to clean
the contacts.
Ink cartridges / print heads / ink tank defective.
Contact FP aftersales service.
Print system cleaning fails to
improve the print quality.
Ink cartridges / print heads heavily soiled or dried
up. Repeat cleaning: Function ‘Intensive Cleaning’.
If you cannot solve the problem: Clean ink car-
tridges / print heads by hand (see chapter 15.7.2,
page 119).
Print system flap cannot be
closed correctly.
On the PostBase One Bulk Ink, the connecting
hoses leading from the tank to the print heads
might push against the flap.
Gently turn the black handles of the connection
pieces on the print head. Thus, you can alter the
position of the hoses.
Issue Possible cause and remedy
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