PostBase One Franking System
136
Error message:
“FSCP connection plug
missed …”
Verify that the FSCP plug (termination plug) has
been connected to the FSCP interface correctly
(see page 168).
Verify that all connection cables between the sys-
tem components have been plugged in and
screwed correctly (see page 168).
Print DX Reporting. On the PostBase One, there is no printing function
available for the DX Report.
Please use the PC software for printing DX
Reports: PostBase Menu DX Statistics Print.
Print PPI Reporting. There is no printing function for the PPI Report.
Printed Postage Impressions
(PPI) are missing in the
PC software (e.g. Navigator-
Basic).
The PC software does not support the PPI feature.
Terminate the connection between the PC soft-
ware and PostBase One.
Use PPI feature as described in chapter 9.
… with downloading postage
Desired amount cannot be
loaded.
Impermissible amount.
Change amount and repeat the procedure.
Function not available. The current user is not authorised to access this
function.
Contact the system administrator.
PostBase One fails to
establish connection to the
data centre.
Verify that the network cable is properly connected
(see page 168).
Check the connectivity settings (see chapter 14.8,
page 89).
Repeat the procedure.
Data centre issue. Try again later.
Issue Possible cause and remedy
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