12 Maintenance and Troubleshooting 
 
 
3  TROUBLESHOOTING 
The relay continuously monitors the hardware and detects any hardware fault/error. In case of 
hardware failure relay displays the corresponding error code on the LCD.  
•  The IED performs continuous periodic self-diagnostic procedure at every one minute for 
checking of all errors excluding Setting Error. 
•  If the error is cleared during self-diagnostic procedure, corresponding error bit will be cleared.  
•  For Setting Error, ADC Error and FRAM1 Error, IED goes in OUT OF SERVICE mode 
(Protection will be blocked). The OUT OF SERVICE LED on the front facia will continuously 
blink at 1 sec interval and ON LED indication will turn from GREEN to RED. 
The faults errors are stored in the ‘Main’t Rec Num=  “and can be viewed from Maint Record 
submenu. The Error code is stored in 16 bit integer.  
The bit definition applicable to P153 is shown as below: 
Bit 12 - 
Bit 11  Bit 10  Bit 6-9  Bit 5  Bit 4  Bit 3  Bit 2  Bit 1  Bit 0 
Unused 
Firmware 
Incompatible 
Unused 
FRAM 1 
Error 
ADC  
Error 
Unused 
RTC 
Error 
Unused 
Setting 
Error 
 
The Error code descriptions are given below: 
Sr. No 
Error Code 
Error Data 
Description
Cause 
Action taken 
Proposed action 
1  0001 
0000 0000 
0000 0001 
SETTING  
Error 
1.  Setting corrupted  
2.  Change of Setting 
address in memory  
and OUT OF 
SERVICE LED 
starts blinking.  
(Protection is 
blocked) 
Go to 
CONFIGURATION 
menu, restore default 
settings and then save 
settings. Press (EDIT + 
CLEAR).  
2  0004 
0000 0000 
0000 0100 
RTC  
Error 
1.   I2C Bus Error  
2.  Damaged RTC  
3.  Battery backup not 
functioning 
ON LED turns Red  
Set correct values for 
Date & Time and press 
(EDIT + CLEAR).   
3  0010 
0000 0000 
0001 0000 
ADC   
Error 
1.  ADC device not 
working.  
2.  SPI bus error  
 LED turns Red 
and OUT OF 
SERVICE LED 
starts blinking.  
(Protection is 
blocked) 
Press (EDIT + CLEAR)
4  0020 
0010 0000 
FRAM 1
Error 
 
2.  FRAM not working  
ON LED turns Red   Press (EDIT + CLEAR)
5 
Incompatible 
CommFirmware
0000 0100 
0000 0000 
 
Incompatible 
Error 
has communication 
protocol not compatible to 
the protocol option as per 
relay model number. 
ON LED turns Red  
the cortec information 
on the relay. 
6 
Incompatible  
Firmware 
0000 1000 
0000 0000 
Incompatible 
Firmware  
Error 
is not compatible to the 
hardware as per relay 
model number. (e.g. 
mismatch in CT selection/ 
DI Input threshold voltage 
etc.) 
ON LED turns Red 
and OUT OF 
SERVICE LED 
starts blinking.  
(Protection is 
blocked) 
the cortec information 
on the relay.