40 MDS Orbit MCR/ECR Technical Manual MDS 05-6632A01, Rev. F
password is lost, there is no way to access the unit, except by using a one-time password (OTP) for
recovery. This must be established by the user beforehand. Without a one-time password, the unit will not
be accessible and the hardware will need to be returned to the factory to be re-imaged to defaults.
Technical Support will not be able to assist you if a password is lost, so creating a one-time password is
strongly encouraged. A device with a lost password
Refer to instructional video:
https://www.youtube.com/watch?v=qHiFg-QZP_Q&list=UUWEcxa9_FSdEqowzxNbNLsw&index=35
Associated QR Code:
One-Time Passwords: How They Work
One-time recovery passwords put control directly and exclusively in the user’s hands. They are similar to
spare keys for a lock. If you make a spare key and put it away safely, you can take it out to quickly gain
entry when your primary key is lost. If you don’t make a spare, you are always at risk of locking yourself
out.
A one-time recovery password is different from the one used to log into the unit on a routine basis. It is
only for use when the primary password is lost or forgotten. When a one-time password is used to log in,
that password is automatically revoked from the list of passwords created. You may create up to five one-
time passwords at one time and more can be created if some get used. A password cannot be used again
for log in to the unit, hence the name “one-time” password.
NOTE One-time passwords are only displayed at the time of creation. The password must be saved and
archived at that time. There is no way to view this password again.
Figure 3-7. One-Time Password Add in Setup Wizard
Logging in With a One-Time Password
Logging in with a one-time password can only be performed from the local serial or USB console. You
cannot use a one-time password when connecting to the unit remotely. To use the one-time password for
log-in, proceed as follows:
At the username prompt, enter the word recovery. 1.