13.3 Reporting of data ............................................................................................... 74
14 Remote Software 76
14.1 Remote Connection ........................................................................................... 76
14.1.1 “Point to point” remote control ............................................................. 76
14.1.2 “WLAN” remote control ........................................................................ 78
14.2 Reporting Software ............................................................................................ 79
15 Troubleshooting 80
15.1 General .............................................................................................................. 80
15.1.1 Introduction .......................................................................................... 80
15.2 Error Messages ................................................................................................. 80
15.2.1 Troubleshooting ................................................................................... 80
15.2.2 Logic errors .......................................................................................... 82
16 Service, Maintenance and Contact Information 84
16.1 Warranty Information ......................................................................................... 84
16.1.1 Guarantee period ................................................................................. 84
16.1.2 Liability for defects in material, design and workmanship ................... 84
16.2 Maintenance ...................................................................................................... 85
16.2.1 Cleaning the Instrument ...................................................................... 85
16.3 Verification ......................................................................................................... 85
16.3.1 Waveform OCV (Surge) ...................................................................... 85
16.3.2 Waveform SCC (Surge) ....................................................................... 86
16.3.3 Electrical fast transient/Burst ............................................................... 86
16.3.4 Burst verification adapter ..................................................................... 87
16.4 Calibration .......................................................................................................... 88
16.5 Spare Parts ........................................................................................................ 88
16.6 Repair (RMA) ..................................................................................................... 88
16.7 Support .............................................................................................................. 89
16.8 Addresses / Webpage ....................................................................................... 90
16.8.1 Europe Office ....................................................................................... 90
16.8.2 China Office ......................................................................................... 90
16.8.3 Webpage ............................................................................................. 90
17 Transport and Storage 91
17.1 Transport and Packaging .................................................................................. 91
17.2 Storage .............................................................................................................. 91
18 Disposal, Recycling and Onward Transfers 92