Message Meaning Suggested solutions
Replace with new [color] imaging unit The indicated imaging unit has almost
reached its estimated cartridge life
a
.
Replace the imaging unit for the best print
quality when this message appears. Using
an imaging unit beyond this stage can result
in printing quality issues (see “Replacing the
imaging unit”).
Prepare new transfer belt unit The life of the transfer belt will be expired
soon.
Replace the transfer belt with a new one. If
the problem persists, please call for service.
Replace with new Transfer belt unit The life of the transfer belt has expired.
Replace with new transfer roller The life of the transfer roller expires totally. Replace the transfer roller with an HP-
genuine transfer roller, call for service.
Scanner locked or another problem
occurred
The CCD (Charged Couple Device) lock has
been locked.
Unlock the CCD lock or turn the printer o
and back on again. If the problem persists,
call for service.
Scan System Failure: [error number]. Turn
o then on
There is a problem in the scan system. Turn the printer o and back on again. If the
problem persists, call for service.
Scan Failure: [error number]. Turn o then
on. Call for service if the problem persists
There is a problem in the sensor. Unplug the power cord and plug it back in. If
the problem persists, call for service.
Staple cartridge is empty. Replace it Small amount of staple cartridge is left. The
estimated life of staple cartridge is close.
Prepare a new staple cartridge for a
replacement.
● Staple cartridge is low. Prepare it
● Staple cartridge is low. Replace it
The staple cartridge has reached the end of
its lifespan.
This message appears when the staple
cartridge is completely empty. Prepare the
staple cartridge.
Staple cartridge is not install. Install it The staple cartridge is not installed or the
staple cartridge is not properly installed.
Install the staple cartridge. If it is already
installed, try to reinstall the staple cartridge.
If the problem persists, call for service.
The temperature of this machine is too low.
Please wait for a while to warm up
The temperature of this printer is too low. Wait for a while to warm up.
There has been a problem with fax modem
card. Install again. Call for service if the
problem persists
There is a problem in the fax modem card. Install the fax modem card. If it is already
installed, try to reinstall the fax modem
card. If the problem persists, call for service.
The ACR sensor is dirty. Please clean it with
soft cloth or paper
The ACR sensor is dirty. Clean ACR sensor with soft cloth or paper.
The CTD sensor is dirty. Please clean it with
soft cloth or paper
The CTD sensor is dirty. Clean CTD sensor with soft cloth or paper.
Too much paper in nisher stacker. Remove
printed paper
The nisher stacker is full. Remove printouts from the nisher stacker,
the printer resumes printing.
Top door of scanner is open The document feeder door is not securely
latched.
Close the door until it locks into place.
Transfer belt cleaning unit is worn. Replace
with new one
The life of the transfer belt cleaning unit
expires totally.
Replace the transfer belt cleaning unit with
a HP-genuine transfer belt cleaning unit, call
for service.
UI System Failure:[error number]. Turn o
then on. Call for service if the problem
persists
There is a problem in the UI system. Unplug the power cord and plug it back in. If
the problem persists, call for service.
Toner collection unit is almost full. Order
new one
The toner collection unit is almost full. Prepare a new toner collection unit for
replacement.
ENWW Understanding display messages 141
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