Misc. messages
Message Meaning Suggested solutions
● [color] Developer Failure: [error
number]. Turn o then on
● [color] Developer Failure: [error
number]. Turn o then on. Please call
for service if the problem persists
There is a problem in the developer. Unplug the power cord and plug it back in. If
the problem persists, call for service.
[color] imaging unit is not compatible. Check
users guide
The imaging unit you have installed is not
for your printer.
Install a HP-genuine imaging unit, designed
for your printer (see "Available supplies").
● [color] imaging unit is not installed.
Install it
● Imaging unit is not installed. Install the
unit
The imaging unit is not installed or the
imaging unit is not properly installed.
Install the imaging unit. If it is already
installed, try to reinstall the imaging unit. If
the problem persists, call for service.
[color] Imaging Unit Failure: [error number].
Install [color] imaging unit again
The imaging unit is not installed. Install the imaging unit. If it is already
installed, try to reinstall the imaging unit. If
the problem persists, call for service.
End of life. Replace with new [color] imaging
unit
The indicated imaging unit has almost
reached its estimated cartridge life.
a
Replace the imaging unit with a HP-genuine
imaging unit (see "Replacing the imaging
unit").
Engine System Failure [error number]: Turn
o then on
There is a problem in the engine system. Unplug the power cord and plug it back in. If
the problem persists, call for service.
Fan Failure: [error number]. Open the door,
then close it. Call for service if the problem
persists
There is a problem in the fan. Open the door, then close it. If the problem
persists, call for service.
Fan Failure: [error number]. Turn o then
on. Call for service if the problem persists
There is a problem in the fan. Unplug the power cord and plug it back in. If
the problem persists, call for service.
● Finisher Failure: [error number]. Open
the nisher door, then close it. Turn o
then on if the problem persists
● Finisher Failure: [error number]. Check
nisher
There is a problem in the nisher system. Open the door, then close it. If the problem
persists, call for service.
Finisher is pulled out. Insert it properly The nisher is not securely connected. Reinstall the nisher. If the problem
persists, call for service.
Finisher jam door is open. Close it The nisher door is not securely latched. Close the door until it locks into place.
Finisher stapler door is open. Close it The nisher stapler door is not securely
latched.
Close the door until it locks into place.
● Front door is open. Close it
● Right door is open. Close it
The front door or right door is not securely
latched.
Close the door until it locks into place.
Fuser unit is not compatible. Check user’s
guide.
The fuser unit you have installed is not for
your printer.
Install a HP-genuine fuser unit, designed for
your printer, call for service.
Fuser unit is not installed. Install it The fuser unit is not properly installed. Reinstall the fuser unit. If the problem
persists, call for service.
ENWW Understanding display messages 139