HP ZBook Power G10 User Manual

Display
Use these sections to troubleshoot display issues.
Display anomalies
The display panel is a field-replaceable unit (FRU) and must be replaced by only authorized technicians.
However, HP highly recommends that users and technicians observe symptoms and use the HP PC
Hardware Diagnostics (UEFI) tool before any replacement.
Symptom
This section includes common display issues with symptoms:
● Blank or black video
● Incorrect color, missing color, distorted image
● Flickering image
● Vertical lines (because of LDVS, decreased signal integrity, and data loss)
● Dead pixel (because of display liquid, internal transistor, and others)
● Horizontal lines (because of video memory)
● Distorted when hot (because of thermal issue)
● Cracked screen/image (physical damage)
● Light leakage/bleeding
Contact support for assistance.
● Humming noise (due to frequency settings)
Contact support for assistance.
Table 6-28
Display anomaly illustrations
Display anomalies
Cracked screen
Cracked image
Blurred image
Dead pixel
Vertical lines
Horizontal lines
Display 105

HP ZBook Power G10 Specifications

General

Operating System	Windows 11 Pro
Processor	Up to Intel Core i9-13900H
Graphics	NVIDIA RTX A2000 Laptop GPU
Display	15.6" diagonal, FHD (1920 x 1080) or UHD (3840 x 2160), IPS, anti-glare
Memory	Up to 64 GB DDR5
Storage	Up to 2 TB PCIe NVMe SSD
Battery	83 Wh Li-ion polymer
Ports	headphone/microphone combo
Wireless	Intel Wi-Fi 6E AX211 (2x2) and Bluetooth 5.3