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General| Operating System | Windows 11 Pro |
|---|---|
| Processor | Up to Intel Core i9-13900H |
| Graphics | NVIDIA RTX A2000 Laptop GPU |
| Display | 15.6" diagonal, FHD (1920 x 1080) or UHD (3840 x 2160), IPS, anti-glare |
| Memory | Up to 64 GB DDR5 |
| Storage | Up to 2 TB PCIe NVMe SSD |
| Battery | 83 Wh Li-ion polymer |
| Ports | headphone/microphone combo |
| Wireless | Intel Wi-Fi 6E AX211 (2x2) and Bluetooth 5.3 |
Details about the computer components, their locations, and how they work.
This chapter determines the spare parts available for the computer.
Information to properly prepare to disassemble and reassemble the computer.
Procedure and illustration for removing the bottom cover.
Procedure and illustration for removing and replacing the battery.
Procedure and illustration for removing and replacing memory modules.
Procedure and illustration for removing and replacing the solid-state drive.
Procedures and illustrations for removing and replacing the system board.
Procedures and illustrations for removing and disassembling the display assembly.
Methodology and steps for efficiently resolving computer problems.
Guidelines to correctly determine the problem.
How to use HP diagnostics and tools to diagnose hardware failure.
Procedure to resolve common conditions by erasing computer memory.
Procedure to reset system BIOS to default settings for troubleshooting.
Identifies common issues, symptoms, and possible solutions.
Troubleshooting steps for power issues.
Troubleshooting steps for when the computer experiences no power.
Troubleshooting steps for Power-on Self Test (POST) issues.
Troubleshooting steps for video issues.
Information to help understand diagnostic error messages.
Troubleshooting steps for software problems and operating system issues.
Troubleshooting steps for blue screen (BSOD) errors.
Troubleshooting steps for computer hang or lockup issues.
Troubleshooting steps for computer performance issues.
Troubleshooting steps for display issues.
Troubleshooting steps for internal video issues.
Troubleshooting steps for external video issues.
Information to troubleshoot keyboard issues.
Information to troubleshoot touchpad issues.
Information to troubleshoot USB port issues.
Information to troubleshoot storage device issues.
Troubleshooting steps for unrecognized hard or solid-state drives.
Troubleshooting steps for issues booting to the operating system.
Troubleshooting steps for performance issues.
Troubleshooting steps for blue screen (BSOD) errors.
Troubleshooting steps for a constantly running fan.
Troubleshooting steps for thermal shutdown issues.
Information to interpret blinking lights and boot error codes.
Troubleshooting steps for processor startup failure.
Troubleshooting steps for system board initialization problems.
Information to determine the meaning of POST error messages.
Defines blue screen error messages.
Tools to analyze and resolve errors resulting in memory dumps.
Methods for creating recovery media and backups.
Tools to recover your system inside or outside of Windows.
How to recover the operating system and drivers using HP Recovery media.
Controls communication between system devices and configures settings.
Information on checking for and downloading BIOS updates.
Prerequisites for downloading and installing a BIOS update.
Windows-based utility to run diagnostic tests for hardware failures.
UEFI utility to run diagnostic tests outside the OS.
Procedure to start the HP PC Hardware Diagnostics UEFI utility.
Provides computer dimensions, weights, input power, and operating specifications.
Provides specifications for the computer's display.
Provides specifications for the computer's solid-state drives.
Instructions to restore nonvolatile memory that may contain personal data.
General power cord requirements applicable to all countries and regions.
Determines power cord requirements for specific countries and regions.
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