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Table 6-12 Issues, possible causes, and fixes

Items Procedures

Symptoms

● No battery status light

● Blinking amber (critically low

battery level)

● No boot without AC adapter

Possible causes

Defective AC adapter , battery, or both.

NOTE: Before proceeding, verify that the computer can boot to BIOS or Windows with

a good AC adapter.

90 Chapter 6 Troubleshooting guide

Questions and Answers:

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HP ZBook Power G10 Specifications

General

Operating System	Windows 11 Pro
Processor	Up to Intel Core i9-13900H
Graphics	NVIDIA RTX A2000 Laptop GPU
Display	15.6" diagonal, FHD (1920 x 1080) or UHD (3840 x 2160), IPS, anti-glare
Memory	Up to 64 GB DDR5
Storage	Up to 2 TB PCIe NVMe SSD
Battery	83 Wh Li-ion polymer
Ports	headphone/microphone combo
Wireless	Intel Wi-Fi 6E AX211 (2x2) and Bluetooth 5.3