© Copyright IBM Corp. 2011 Preface 19
How to Get Help
If you need help, service, or technical assistance, visit our web site at the following
address:
http://www.ibm.com/support
The warranty card received with your product provides details for contacting a
customer support representative. If you are unable to locate this information, please
contact your reseller. Before you call, prepare the following information:
•
Serial number of the switch unit
•
Software release version number
•
Brief description of the problem and the steps you have already taken
•
Technical support dump information (
# show tech-support
)
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