Table A-1 (Page 8 of 9). Service Request Numbers
SRN FRU List % Problem
D0200 Disk drive module 100 Description: The disk drive module timed
out while the diagnostics were running.
Action: Rerun the diagnostics. If the
problem remains, exchange the FRU for a
new FRU.
D0300 Disk drive module 100 Description: The disk drive module failed
the diagnostic test.
Action: Exchange the FRU for a new
FRU.
D0400 Disk drive module 100 Description: The disk drive module is not
ready while the diagnostics are running.
Action: Rerun the diagnostics. If the
problem remains, exchange the FRU for a
new FRU.
D0450 None – Description: A format operation is in
progress. The format operation that was
started on this disk drive module has not
yet finished. A format operation can take
up to 30 minutes to run.
Action: Wait for the format operation to
finish before you run the diagnostics
again. You can observe the progress of
the Format operation by running the
Format service aid again on this disk drive
module.
D0460 None – Description: A format operation has been
degraded. The format operation that was
started on this disk drive module did not
finish. Possibly, the disk drive module
was switched off while the format
operation was running.
Action: Run the Format service aid to
format this disk drive module.
D4000 SSA adapter card 100 Description: The diagnostics cannot
configure the SSA adapter.
Action: Exchange the FRU for a new
FRU.
D4100 SSA adapter card 100 Description: The diagnostics cannot open
the SSA adapter.
Action: Exchange the FRU for a new
FRU.
D4300 SSA adapter card 100 Description: The diagnostics have
detected an SSA adapter POST failure.
Action: Exchange the FRU for a new
FRU.
Appendix A. SSA Problem Determination Procedures A-13
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