IBM System Storage TS3400 Tape Library User Manual

IB M System Storage TS3400 Tape Library
Maintenance Information
Machine Type 35 77
GA32-0572-03


IBM System Storage TS3400 Tape Library Specifications

General

Type	Tape Library
Supported Media Types	LTO Ultrium 7, LTO Ultrium 8, LTO Ultrium 9
Supported Tape Drives	LTO Ultrium 7, LTO Ultrium 8, LTO Ultrium 9
Library Management	Web-based GUI
Model	IBM System Storage TS3400
Connectivity	SAS
Tape Drive Technology	Linear Tape-Open (LTO)
Data Transfer Rate (LTO Ultrium 7)	300 MB/s
Data Transfer Rate (LTO Ultrium 8)	360 MB/s
Data Transfer Rate (LTO Ultrium 9)	400 MB/s
Capacity (LTO Ultrium 7)	6 TB
Capacity (LTO Ultrium 8)	12 TB
Capacity (LTO Ultrium 9)	18 TB
Encryption	Yes
Operating Temperature	10 to 35 °C
Operating Humidity	20% to 80% non-condensing
Form Factor	Rack-mounted
Interface	6 Gbps SAS
Power Supply	Dual, redundant power supplies
Non-Operating Temperature	-40°F to 140°F (-40°C to 60°C)
Non-Operating Humidity	10% to 90% non-condensing

Summary

Chapter 1. Start Service

Troubleshooting

Guides users through diagnosing and resolving issues with the tape library and its components.

Error Codes

Lists and explains library error codes, their panel indications, and required actions for resolution.

Drive Error Codes

Details error codes specific to the tape drives, including their descriptions and required actions.

Web User Interface Error Messages

Lists error messages generated by the Web User Interface and their corresponding issuing panels.

TapeAlert Flags

Explains TapeAlert flags supported by the library and associated tape drives, providing action requirements.

Sense Data

Describes how to use IBM device drivers to examine sense data for error determination and troubleshooting.

Chapter 2. Product Description

Front Panel Components

Identifies and describes the components located on the front panel of the TS3400 Tape Library.

Operator Panel

Details the Operator Panel's display, menu structure, and control keys for library interaction.

Library Control Blade (LCB)

Explains the function and physical connections of the Library Control Blade.

Tape Drives

Describes the supported IBM tape drives and their physical characteristics and installation.

Power Supply Units

Explains the redundant power configuration and components of the TS3400 Tape Library.

Location Coordinates

Details the numbering system for library components, illustrating cartridge slots and drive locations.

Media

Describes the types of data cartridges and cleaning cartridges supported by the TS3400 Tape Library.

Specifications

Provides physical, electrical, environmental, and performance specifications for the library.

Chapter 3. Library Components

Front Panel Components

Identifies and details the components visible on the front panel of the tape library.

Cartridge Magazines

Describes the TS3400 Tape Library's two cartridge magazines and their slot configurations.

I/O Station

Explains the function of the I/O Station for importing and exporting cartridges without interrupting library operation.

Library Control Blade (LCB)

Explains the physical connections and function of the Library Control Blade.

Tape Drive

Details the tape drive, its canister, and associated LEDs for status indication.

Accessor Assembly

Describes the Accessor assembly, its function in robotic movement, and its components.

Drive Docking Card

Explains the drive docking card as the connection interface between the library control circuit and tape drives.

Chapter 4. Operator Panel and Web User Interface

Operator Panel

Details the Operator Panel's display, menu structure, and control keys for library interaction.

Status Display Screen

Explains the library's status display, including icons for accessor, drive, and cartridge status.

Login Screen

Describes the user login process for the Operator Panel, including default credentials.

Web User Interface

Outlines requirements and access procedures for the Web User Interface for remote library management.

User Privileges

Explains the different user privilege levels for library access control.

Chapter 5. Safety Instructions

Danger Notice

Explains danger notices, their symbols, and their meaning regarding potentially lethal electrical conditions.

Caution Notice

Details caution notices, associated symbols, and their meaning regarding hazardous conditions.

Possible Safety Hazards

Identifies potential electrical, mechanical, and chemical hazards associated with the library.

Before Working on Equipment

Provides essential preparation steps and safety precautions before starting any work on the library.

Performing the Safety Inspection Procedure

Provides a step-by-step safety inspection procedure to be performed before servicing the library.

Rack Safety

Offers general safety guidelines for installing and servicing devices within rack cabinets.

Chapter 6. Installing the Library

Choosing a Location

Provides criteria for selecting a suitable location for installing the TS3400 Tape Library.

Verifying the Shipment

Lists the items to verify in the library shipment to ensure all necessary components are included.

Removing Components to Reduce Library Weight

Details the procedure for removing components to reduce the library's weight for installation.

Installing the Library in a Rack

Guides the user through the process of installing the library into a standard 19-inch rack system.

Connecting the Power Cords

Provides instructions on how to connect the power cords to the library's power supply units.

Verifying Library and Drive Operation

Describes how to verify that the library and its installed drives are operating correctly.

Connecting the Host Interface Cable and Network Cable

Provides instructions for connecting the host interface and network cables to the library.

Chapter 7. Service Procedures

How the Library Reports Problems

Explains how the library detects, reports, and notifies users about problems using self-tests and LEDs.

General Service Guidelines

Outlines the typical steps involved in servicing a library, from connecting to logging.

Service Mode Menu

Describes the Service Mode menu options available on the Operator Panel for diagnostics and maintenance.

Running Library Verify Diagnostics

Details the procedure for running the critical Library Verify diagnostic test for performance assurance.

Connecting to the Ethernet Port

Explains how to connect a laptop to the library's Ethernet port for Web User Interface access.

Service Functions using the Web User Interface

Describes diagnostic and log download functions accessible via the Web User Interface for Service Users.

Interpreting LEDs

Explains the meaning of the light-emitting diodes (LEDs) on library components for status indication.

Chapter 8. Drive Maintenance Procedures

Downloading Drive Logs

Guides users on downloading drive logs using the Web User Interface for troubleshooting.

Offloading Drive Data Dumps

Provides procedures for offloading drive data dumps to various systems using TAPEUTIL.

Drive Microcode Maintenance

Details methods for updating drive microcode using tools like ITDT, NTUTIL, and TAPEUTIL.

Updating Microcode from Most Systems using ITDT

Explains how to update drive microcode using the IBM TotalStorage Diagnostic Tool (ITDT).

Checking Channel Attachment – Linux

Describes how to test tape device attachment to a Linux system using tapeutil.

Checking Channel Attachment – Windows NT or Windows 2000

Details how to check channel attachment for Windows NT/2000 systems using ntutil.

Ethernet Procedures (E06 and Some EU6 Tape Drives)

Explains procedures for downloading dumps or microcode via Ethernet for specific drive models.

Chapter 9. Check, Adjust, Remove, and Replace Procedures

Field Replaceable Units (FRU)

Lists the field replaceable units (FRUs) of the TS3400 Tape Library and their reference information.

Required Library State for Repairs

Specifies the required library status (e.g., Power OFF, Online) for servicing different parts.

Replacing a Power Supply Unit

Provides step-by-step instructions for removing and replacing a power supply unit.

Replacing the Library Control Blade (LCB)

Details the procedure for removing and replacing the Library Control Blade.

Replacing a Tape Drive Canister or FC 1663 Tape Drive Removal

Guides on replacing a tape drive canister or removing it using FC 1663.

Replacing the Front Bezel

Provides instructions for removing and replacing the front bezel of the library.

Replacing the LCD Display Card

Details the procedure for removing and replacing the LCD display card.

Replacing the Accessor Assembly

Outlines the steps for removing and replacing the entire Accessor assembly.

Removing a Cartridge from a Drive Manually

Details how to manually remove a stuck tape cartridge from a drive when other methods fail.

Chapter 10. History of Service Activity

Service activity

Provides a table to log service activities, including date, representative, parts exchanged, and description.

Chapter 11. Feature Codes and Parts List

Features

Lists available features for the library and their corresponding feature codes.

Field Replaceable Units (FRU)

Lists library FRUs with their part numbers, essential for replacement.

Power Cords and Receptacles

Illustrates power cord plugs and lists corresponding country/region information and index numbers.

Chapter 12. Message Retrieval at the Host

Obtaining Error Information From RS/6000

Explains how to retrieve error information from RS/6000 hosts using errpt commands.

SCSI Sense Data Definition

Defines SCSI sense data fields and provides examples for library and drive errors.

SCSI Sense Data Example 1 – Library Error

Illustrates a SCSI Sense Data example for a library error, detailing probable causes and actions.

SCSI Sense Data Example 2 – Tape Drive Error

Provides an example of SCSI Sense Data for a tape drive failure, highlighting FID and ASC/ASCQ.

Retrieving from a Sun System

Guides on retrieving error information from Sun Systems via syslog.

Retrieving from an HP-UX System

Guides on retrieving error information from HP-UX Systems via syslog.

Appendix A. Encryption Sense Data

Encryption sense data

Lists encryption-related sense data, impact, explanation, and customer actions for troubleshooting.

Appendix B. Accessibility

Keyboard Accessibility

Describes accessibility features for the HTML version, including keyboard navigation and screen reader support.

Navigating by keyboard

Explains how to use keys or key combinations for navigation and operations in the HTML help system.

Appendix C. Notices

Electronic Emission Notices

Provides FCC Class A statement and other regulatory compliance information regarding electronic emissions.

European Union (EU) Electromagnetic Compatibility Directive

Details EU EMC Directive compliance and Class A equipment warnings.

Industry Canada Class A Emission Compliance Statement

Presents the Class A digital apparatus compliance statement for Canada.

Appendix D. Glossary

Numbers

Defines numerical terms and abbreviations related to data storage and compression.

A

Defines terms starting with 'A' relevant to the publication.

B

Defines terms starting with 'B' relevant to the publication.

C

Defines terms starting with 'C' relevant to the publication.

D

Defines terms starting with 'D' relevant to the publication.

Index