Chapter 4 IP Testing
Establishing a PPPoE session
134
HST-3000 Ethernet Testing User’s Guide
PPPoE
messages
The following messages may appear in the Status Bar and
Message Log during the PPPoE login process.
Table 11 PPPoE messages
Message Typically Indicates: Resolution
PPP Authentication
Failed
The user name, password,
or provider name you speci-
fied were not accepted by
the PPPoE server.
– It is possible that the
user name and pass-
word you specified were
not recognized by the
PPPoE server. Verify
that you specified the
correct name and pass-
word.
– If the PPPoE server
requires a provider
name, verify that the
name you specified
when you configured the
PPP settings is correct.
– It is possible that the
PPPoE server does not
require a provider name;
if so, specifying one in
the PPP settings results
in a failed authentication.
Set the Provider Name
setting to No, and then
try to establish the ses-
sion again.
– Try to establish a new
session with the server.