9. Place the device in the shipping carton.
10. Cover the device with an ESD bag, and place the packing foam on top of and around
the device.
11. Replace the accessory box on top of the packing foam.
12. Securely tape the box closed.
13. Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
Packing the Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
•
When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
•
Use the original shipping materials if they are available.
•
Place individual Mini-Physical Interface Modules (Mini-PIMs) in electrostatic bags.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Related
Documentation
• Required Tools and Parts for Installing and Maintaining the SRX210 Services Gateway
on page 59
• Locating an SRX210 Services Gateway Component Serial Number and Agency Labels
on page 160
• Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 162
• Return Procedure for the SRX210 Services Gateway on page 159
• Contacting Customer Support on page 162
Copyright © 2010, Juniper Networks, Inc.164
SRX210 Services Gateway Hardware Guide
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