2NM/2NX/2NY/2NZ/2P0/2P6
1-4-103
1-4-8  Mechanical problems
If the part causing the problem was not supplied, use the unit including the part for replacement.
Problem Causes/check procedures Corrective measures
(1)
No primary paper 
feed.
1. Check if the surfaces of the following 
rollers are dirty with paper powder.
Pickup roller
Paper feed roller
MP paper feed pulley
Clean with isopropyl alcohol.
2. Check if the following rollers is 
deformed.
Pickup roller
Paper feed roller
MP paper feed pulley
Check visually and replace any 
deformed (see page 1-5-5, 1-5-9).
3. Defective paper feed clutch installa-
tion.
Check visually and remedy if necessary.
(2)
No secondary paper 
feed.
1. Check if the surfaces of the following 
rollers are dirty with paper powder.
Upper registration roller
Lower registration roller
Clean with isopropyl alcohol.
2. Defective registration clutch installa-
tion.
Check visually and remedy if necessary.
(3)
Skewed paper feed.
Paper width guide in a cassette installed 
incorrectly.
Check the paper width guide visually 
and remedy or replace if necessary.
(4)
Multiple sheets of 
paper are fed.
1. Check if the paper is excessively 
curled.
Change the paper.
2. Paper is loaded incorrectly. Load the paper correctly.
3. Check if the retard roller is worn. Replace the retard roller if it is worn 
(see page 1-5-9).
(5)
Paper jams.
1. Check if the paper is excessively 
curled.
Change the paper.
2. Check if the contact between the 
upper and lower registration rollers is 
correct.
Check visually and remedy if necessary.
3. Check if the heat roller or press roller 
is extremely dirty or deformed.
Check visually and replace the fuser 
unit (see page 1-5-44).
(6)
Toner drops on the 
paper conveying path.
Check if the drum unit or developer unit 
is extremely dirty.
Clean the drum unit or developer unit.