Diagnostic information 2-85
7002-xxx
241 .09 Page did not reach input
sensor.
If source is tray 1, possible causes
include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor.
• Fan media.
• Turn media over.
• Reduce amount of media
loaded in tray 1.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page A-105.
241 .10 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
• Fan media.
• Turn media over.
• Reduce amount of media
loaded in tray 1.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
241 .11 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
• Fan media.
• Turn media over.
• Reduce amount of media
loaded in tray 1.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
241 .12 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
• Fan media.
• Turn media over.
• Reduce amount of media
loaded in tray 1.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
241 .13 Not applicable to tray 1
241 .14 Page was not properly
picked from MPT, tray 1,
or feeder
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
• Fan media.
• Turn media over.
• Reduce amount of media
loaded in tray 1.
• Replace the pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
241 .15 Late feed from a tray
interfered with the pick
retry
Staging of paper in tray 1. • Clear any paper jams.
• Fan media.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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