2-86 Service Manual
7002-xxx
241 .16 Failed to feed from
tray 1. Pages in the
paper path have been
flushed to the output bin.
• Paper jam
• Worn pick tires.
241 .17 Not applicable to tray 1.
242 .00 Paper jam near tray 2. • Paper jam.
• Failed pass thru sensor.
• Clear paper jam.
• Check sensor.
242 .02 Jam declared by a smart
device. Immediate stop.
Fault reported by options tray 2:
• Paper jam
• Motor or motor cable failure
•Sensor failure
• Clear all jams.
• Check motor cables.
• Check and/or replace tray
motor.
• Check and/or replace
sensor(s).
• Replace entire option.
242 .03 Jam declared by a smart
device. Homing allowed
stop.
Fault reported by options tray 2:
• Paper jam
• Motor failure
•Sensor failure
• Clear all jams.
• Check motor cables.
• Check/replace tray motor.
• Check and/or replace
sensor(s).
• Replace entire option.
242 .04 Option tray pass thru
sensor never became
covered.
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
If source is tray 3, possible cause
include:
• Paper path bind when feeding from
tray 2 though tray 1
• Damaged PTO shaft
• Clear all jams.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
• Check and/or replace input
sensor.
242 .05 Option tray pass thru
sensor never became
uncovered.
Paper jam or failed sensor. • Clear all jams.
• Check/replace pass thru
sensor.
242 .06 Failed to pick from tray 2 • Paper jam around autocompensator
• Faulty motor cable
•Faulty motor
• Autocompensator gear bind
• Failed controller card.
• Check for jam in tray.
• Check pick assembly and
controller card.
242 .10 Failed to feed from tray 2 Failed to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
• Clear media jams.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
• Check/replace input sensor.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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