2-88 Service Manual
7002-xxx
243 .10 Fail to feed from tray 3 Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
• Clear media jams.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
• Check/replace input sensor.
243 .13 Paper over tray 3 pass
thru sensor on warm-up.
• Paper left in path
• Failed pass thru sensor
• Clear media jams.
• Check/replace pass thru
sensor.
243 .15 Late feed from a tray
interfered with the pick
retry.
243 .16 Failed to feed from tray
3. Pages in the paper
path have been flushed
to the output bin.
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed pass thru sensor
• Clear media jams.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
• Check/replace input sensor.
243 .17 One or more trays
located above the
source tray have been
removed.
•Tray removed
•Sensors faulty
• Reinstall tray.
• Check sensors.
244 .00 Paper jam near tray 4. • Tray removed
•Sensors faulty
• Clear media jams.
• Check sensor.
244 .02 Jam declared by a smart
device. Immediate stop.
Fault reported by options tray 4:
• Paper jam
• Motor or motor cable failure
•Sensor failure
• Clear all media jams.
• Check motor cables.
• Check/replace tray motor.
• Check/replace sensor(s).
• Replace entire option.
244 .03 Jam declared by a smart
device. Homing allowed
to stop.
Fault reported by options tray 4:
• Paper jam
• Motor failure
•Sensor failure
• Clear all media jams.
• Check motor cables.
• Check/replace tray motor.
• Check/replace sensor(s).
• Replace entire option.
244 .04 Option tray pass thru
sensor never became
covered.
Failure to feed. Possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past fill line
• Failed sensor
If source is tray 5, possible causes
include:
• Paper path bind when feeding from
tray 2 through tray 1
• Damaged PTO shaft.
• Clear media jams.
• Replace pick tires. See
“Integrated tray
autocompensator pick roll
assembly removal” on
page 4-105.
• Check/replace input sensor.
• Check PTO shaft.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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