LUMENIS smart532 - 6.3. Warranty Information; 6.4. Decontamination of Returned Equipment; 6.5. Lumenis Customer Support

6-4
UM-1151140EN, Rev. C, May 2016
Smart532
™
Maintenance and Troubleshooting
6.3. Warranty
Information
For specific and detailed warranty information for this instrument, please
refer to the first page of your Purchase Agreement and the last page of
the Terms and Conditions of Sale.
Improper use or adjustment of this system may invalidate the
service warranty agreement. Please contact your Lumenis
representative before attempting to troubleshoot this system in any
manner other than those specified in this manual.
6.4. Decontamination
of Returned
Equipment
In order to comply with postal and transportation laws, equipment shipped
to the supplier’s offices for return or repair must first be decontaminated.
To communicate that the returned equipment has been properly
decontaminated, a signed Decontamination Certificate (obtained from
Customer Service) must be enclosed in the shipping package.
Failure to enclose the Decontamination Certificate will cause the supplier
to assume the product is contaminated. The supplier will assess the
customer with cleaning costs. Any decontamination inquiries should be
directed to Customer Service.
6.5. Lumenis Customer Support
Lumenis Center Address Telephone/Fax
Lumenis Ltd.
Yokneam Industrial Park
Tel:
+ 972.4.959.9000
6 Hakidma Street
P.O.B. 240
Fax:
+ 972.4.959.9050
Yokneam 2069204, Israel
Lumenis, Inc.
2033 Gateway Place, Suite 200
Tel:
+ 1.408.764.3000
San Jose, CA 95110, USA
Fax:
+ 1.408.764-3999
Lumenis (Germany)
GmbH
Heinrich Hertz Str. 3
D-63303 Dreieich-Dreieichenhain
Germany
Tel:
Fax:
+ 49 (0) 6103.8335.0
+ 49 (0) 6103.8335.300
Lumenis Co. Ltd.,
Japan
1-14-3 K-3 building 5F
Oi Shinagawa-ku, Tokyo 140-0014
Japan
Tel:
Fax:
+ 81.3.4431.8300
+ 81.3.4431.8301
Lumenis Ltd. China
4th floor, South Tower, Kerry Centre,
No.1 Guang Hua Road
Beijing 100020, China
Tel:
Fax:
+86.10.5737.6677
+86.10.5737.6767
Caution