UM-1151140EN, Rev. C, May 2016
Maintenance
and
Troubleshooting
Table 6-3: Undisplayed System Malfunctions Troubleshooting Guide
Symptom Probable Cause Corrective Action
System does not
function when plugged
in and turned on.
1. No AC power from wall outlet.
2. Tripped power circuit breaker
(operating room power supply).
1. Check if AC power is available
from wall outlet, and power cable
is properly plugged into AC outlet.
2. Reset power circuit breaker.
System will not switch
to Ready mode.
1. Footswitch or delivery system not
connected properly.
2. Footswitch malfunction.
3. System malfunction.
1. Check external connections
according to warning message.
2. Contact Lumenis Service.
3. Contact Lumenis Service.
Laser emission does
not occur when
footswitch is pressed.
1. System is not in Ready mode.
2. Damaged delivery system.
3. Footswitch malfunction.
4. System malfunction.
1. Set system to Ready mode.
2. Replace delivery system.
3. Contact Lumenis Service.
4. Contact Lumenis Service.
System not
responding to touch-
screen commands
Control panel’s touch-screen is out of
calibration.
Contact Lumenis Service.
Inadequate treatment
beam or tissue effect.
The treatment or aiming beam is not
properly aligned.
Contact Lumenis Service.
System does not turn
on. Display does not
illuminate.
1. The laser is not plugged in.
2. The building power (main
electrical service) is turned off.
3. The electrical outlet is defective.
4. Blown surge-protection fuse(s).
1. Plug the power cord into the laser
and into an appropriate outlet.
2. Turn on the building power.
3. Use another outlet or have the
outlet professionally tested and, if
appropriate, repaired
4. Replace fuses.
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