UM-1151140EN, Rev. C, May 2016
Maintenance
and
Troubleshooting
6.6. Troubleshooting
Guide
Table 6-1 provides a list of error messages that may appear on the touch-
screen control panel that include possible remedies that may be attended to
by clinic staff. The operator has the option of correcting the problem,
setting the system back to Ready mode and continuing with normal
operation.
Table 6-2 provides a list of 'Fatal' error messages that may appear on the
touch-screen control panel that will disable further use of the system. In
the event of such a message, shut down the system, restart it and try to
resume normal operation. If the situation persists, shut down the system
and contact Lumenis Service. Report the error number and text to them
and follow their advice.
Table 6-3 lists some possible system symptoms that indicate malfunctions
that do not appear on the control panel. If the corrective action listed in the
table does not solve the problem, contact Lumenis-authorized service
personnel.
If any error situation cannot be resolved, or if an error message returns
repeatedly, contact Lumenis Service.
The following troubleshooting tables do not attempt to list all possible
system failures. Any fault not listed should be referred to authorized
service personnel.
Table 6-1: Troubleshooting Guide: Error Messages with Corrective Actions
# Error Message Text Corrective Action
4
Internal Communication Error (C-S)
Restart system and try again; If error persists, shut
down the system and contact Lumenis Service.
8, 11
System Warm-Up, Please Wait.
Wait until the system warms up sufficiently before
attempting to operate.
14
Eye Safety Filter (1) Identification
Error
Incompatible ESF connected. Connect compatible
accessories.
15
Eye Safety Filter (2) Identification
Error
Incompatible ESF connected. Connect compatible
accessories.
16
Eye Safety Filter (1) Error
ESF failure; replace accessory and retry.
17
Eye Safety Filter (2) Error
ESF failure; replace accessory and retry.
18
Eye Safety Filter (1) is not connected
Check cable connection and retry.
19
Eye Safety Filter (2) is not connected
Check cable connection and retry.
21
Footswitch Disconnected
Check cable connection and retry.
22
Footswitch Pressed While Entering
Ready Mode
Release the footswitch and press the Ready button
again.
23
Footswitch Error
Footswitch failure; check cable connection and
retry, replace or repair footswitch.
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