NEC Express5800 Series User Manual

7-12 Troubleshooting
Error Notification by BEEP
An error message may not be displayed on the display unit even though the POST detected an error.
In such a case, the beep sounds notifies you an error. The error contents are indicated by the
combination of beep sound patterns. For example, beep sounds once, consecutively three times,
once, and then once (beep code: 1-3-1-1) indicates DRAM refresh test error.
The following table lists the meaning of beep codes and measures against them.
Beep code Meaning Action
1-2-2-3 ROM checksum error
Contact your sales agent to replace the CPU/IO
module motherboard.
1-1-2-4 ROMEXEC code error
1-3-1-1 DRAM refresh test error
Check the installation of DIMM board.
If the error persists, contact your sales agent to
replace the DIMM or CPU/IO module
motherboard.
1-3-1-3 Keyboard controller error
Disconnect the keyboard and connect it back on.
If the error persists, request your sales agent to
replace the CPU/IO module motherboard.
1-3-3-1
Failed to detect memory.
Or, DIMM board type is
incorrect.
1-3-3-2
Initial setting error of the
POST Memory Manager
1-3-4-1 RAM address error
1-3-4-3 RAM low byte data error
1-4-1-1 RAM high byte data error
Check the installation of DIMM board.
If the error persists, contact your sales agent to
replace the DIMM or CPU module motherboard.
2-2-3-1 Illegal interrupt test error
2-1-2-3 Copyright check error
Contact your sales agent.
Failed to initialize the video
BIOS
Failed to initialize the option
ROM
1-2
Failed to expand the option
ROM
Check the connection of the connector for the
display if nothing is displayed on the display unit.
If the error persists, contact your sales agent to
replace the CPU/IO module motherboard.
Check the PCI board installation if the option
ROM of the added PCI board is not displayed. If
the error persists, contact your sales agent to
replace the CPU/IO module motherboard, PCI
module board or added PCI board with new one.
1-5-1-1
FRB3 monitoring timeout
Check the installation of CPU. If the error
persists, contact your sales agent.
1-5-2-2
CPU is not implemented
Check the installation of CPU. If the error
persists, contact your sales agent.
1-5-2-3
CPU configuration error
Check the installation of CPU. If the error
persists, contact your sales agent.
1-5-4-2
1-5-4-4
Power error
Check the installation of power. If the error
persists, contact your sales agent.

NEC Express5800 Series Specifications

General

Series	Express5800
Category	Server
Processor	Intel Xeon processors
Network	Gigabit Ethernet, 10 Gigabit Ethernet (Varies by model)
Operating System Support	Windows Server, Linux variants
Form Factor	Tower, Rackmount (1U, 2U, etc. - varies by model)
Memory	DDR4 ECC DIMM (Capacity varies by model)
Storage	SAS/SATA HDD/SSD, NVMe SSD (Configuration varies by model)