Troubleshooting 7-23
SOLVING PROBLEMS
When the server fails to operate as expected, see the following to find out your problem and follow
the given instruction before asking for repair.
If the server still fails to operate successfully after solving your problem, take a note on the
on-screen message and contact your sales agent.
Problems with NEC Express5800/ft series
Fail to power on the server:
Is the server properly supplied with power?
o Check if the power cord is connected to a power outlet (or UPS) that meets the
power specifications for the server.
o Check if the two pieces of the provided power cord are connected to the main unit
properly.
o Make sure to use the power cord provided with the server. Check the power cord
for broken shield or bent plugs.
o Make sure the power breaker for the connected power outlet is on.
o If the power cord is plugged to a UPS, make sure the UPS is powered and it
supplies power. See the manual that comes with the UPS for details.
Power supply to the server may be linked with the connected UPS using the BIOS
setup utility of the server.
<Menu to check: [Server] - [AC-LINK] - [Power On]>
o Make sure the POWER switch on the power unit is on.
Did you press the POWER switch?
o Press the POWER switch on the front of the NEC Express5800/ft series to turn on
the power (the POWER LED lights).
Did you install the CPU/IO module properly?
o Check if the CPU/IO module is properly installed in the server. Secure the
CPU/IO module with screw located on the module removable handle. The server
cannot be powered on unless it is screwed completely.
Is the FAULT LES of the CPU/IO module on?
o Remove and reinsert the CPU/IO module and restart the server.
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