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You cannot access the Internet [router mode]
If the AP is in router mode and you can log in to the AP’s local browser UI but cannot
get an Internet connection, check if the AP can obtain an IP address from your Internet
service provider (ISP).
Check the Internet WAN IP address [router mode]
If the AP is in router mode, unless your ISP provides a fixed IP address, the AP requests
an IP address from your ISP. You can determine whether the request was successful.
To check the Internet WAN IP address:
1.
Launch a web browser from a computer or mobile device that is connected to a WiFi
network or LAN port on the AP.
2.
Enter http://www.routerlogin.net in the address field.
A login window displays.
If your browser displays a security warning, dismiss the warning. For more information,
see Find the IP address of the AP when you cannot use routerlogin.net on page 32.
3. Enter the AP local device password.
The local device password is the one that you specified. The local device password
is case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the CONNECTION STATUS button.
The Connection Status pop-up window displays.
Note: The information that displays depends on the type of Internet connection. If
the Internet connection is PPPoE, PPTP, or L2TP, other information might display
than if the Internet connection is an IP address that the ISP assigns dynamically (the
most common situation).
User Manual235Diagnostics and
Troubleshooting
WiFi 6 AX1800 Dual Band Wireless Access Point WAX204
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