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Callisto
NeuraLabel Callisto User Manual
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3-8
Figu
re
3
-2
.
Call
isto
Ope
r
a
tor
Panel
Ho
me V
i
ew
-
Touch t
he Suppl
ies
Summary
to se
e a summ
ary view
o
f al
l printe
r suppli
es.
-
Noti
ce the al
ert on any ca
rtri
dge that
is “
Low on I
nk”. Thi
s is
a warni
ng only.
Figu
re
3
-3
. S
upp
lie
s
S
umm
ar
y
View
-
Touch a
n indiv
idual
Cartridg
e to se
e a vi
ew of that i
nk suppl
y.
-
Noti
ce the QR
code
for e
ach sup
ply.
T
his
code tak
es you t
o
the Ne
uraLabe
l onli
ne store.
You must
creat
e an acc
ount and l
ogi
n to the st
ore to pu
rchase s
uppli
es.
20
22
Table of Contents
Table of Contents
6
Setting up the Printer
14
Tour of the Callisto Printer
16
Callisto Printing Technology
16
Callisto Printer Media Entrance Side
16
Callisto Printer Media Exit Side
17
Callisto Printer Back Side
18
Callisto Consumables
20
Ink
20
Ink Status
20
Ink Access
22
Service Tray
23
Service Tray Status
24
Service Tray Access
24
Label Media
26
Setting up the Network
28
Working with Labels and Media
32
Loading Media
32
Jogging Media
32
Unloading Media
32
Sending a Print
33
Print Job Continuation
33
Die-Cut Labels
33
Printing as a Web Press
34
Installing the Printer Driver
36
Special Case Driver Installation
38
Setting up and Using the Printer Driver
40
Set Printing Defaults
40
Quality Tab
41
Normal Print Quality
41
Draft Print Quality
42
Best or Max DPI Print Quality
42
Label Form Tab
43
Page Creation
43
Borderless Printing, Overspray and Underspray
45
Media Type and Orientation
45
Label Placement Tab
46
Print and Mark Modes
46
Continuous Direction Label Placement
46
Non-Continuous Direction Label Placement
47
Start of Print
48
Presentation and Cut Tab
48
Auto Present
48
Cut after Present
49
Job Holding
49
Job Attributes Tab
49
Callisto Operator Panel
52
Home Screen
52
Home Icon
52
Time
52
Media Present Indicator
52
Network Address
52
Jog and Pause Buttons
52
Printer Status
52
Printer Icons
54
Supplies
54
Reports
54
Device Information
55
Device Statistics
55
Print Quality Report
56
Network Settings
56
Event Logs
57
Print Settings
58
Device Settings
60
Preferences
61
Mark/Gap Settings
61
Vacuum Control
63
Printer Features
63
Label Cost Calculator
63
Vision Portal by Reliance Label Solutions, Inc
64
Roll to Roll Continuous Copies
64
Printer Statistics Module
65
Rotate 180 (300X Driver)
65
Job Continuation
65
Collate
65
Clean Printhead Maintenance Routine
66
Die Leveling Maintenance Routine
68
Die Alignment Maintenance Routine
70
Nozzle Management Maintenance Routine
72
Service Tray
72
Remove Service Tray
72
Install Service Tray
73
Check Service Tray
74
Advance Service Tray
74
Callisto Troubleshooting Menu
74
Calisto Printer Updates
75
Advanced Support Tools
76
Rest Commands
77
Printhead Height
77
Set Custom Printhead Height
77
Use Custom Printhead Height
78
Printer Controller
79
Reset
79
Job Log
80
Job Queue
81
Held Jobs
82
Callisto Web Server
84
Web Interface Home
84
Maintenance Quality Toolbox
85
Die Leveling
85
Die Alignment
86
Printhead Height
86
Settings
87
Reports
88
Support Tools
92
Print Jobs
93
10. Printing Labels
96
Printing Your First Labels
96
Setting up the Label
96
Determining the Media Size
96
Creating the Label Page Size in the Driver
97
Determining the Image or Artwork Size
97
Ordering Media from Neuralabel
97
Fine Sizing of the Label Page
98
Selecting Driver Parameters
98
Set the Label Form Settings Media Type and Orientation
98
Select Labels, Gap or Mark and Offsets for Label Placement Settings
99
Set the Speed
99
Select the Printhead Height
100
Loading Media into the Printer
100
Making a Sample Print
100
Printing the Label Job
101
Printing Workflows
101
Canceling a Job
101
Clearing a Label Jam in the Printer
103
Changing an Ink Cartridge
104
Running out of Media During the Print
105
11. Troubleshooting
106
Driver Fails to Install
106
Print Does Not Start
106
Print Does Not Start at Correct Position (Top of Form)
106
Printer Stops Printing in Middle of Print
106
Media will Not Load
107
Printer Does Not Detect Media
107
Printer Prints at Wrong Speed
107
Width or Length Is Not Correct
107
Print Is too Dark/Print Is too Light
107
Print Disappears from Job Queue
107
Print Prints Blank Pages
108
Print Prints on Every Other Label
108
Printer Is Unresponsive, Status Says Printing with no Activity
108
Label Is Stuck in Printer
108
Printing Copies from Microsoft Word Gives Trouble
109
12. Index
110
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NeuraLabel Callisto Specifications
General
Brand
NeuraLabel
Model
Callisto
Category
Printer
Language
English
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