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Figure 8-35. Advanced Support Tools
Rest Commands
Rest Commands will allow Neuralog support to send diagnostic queries to the printer. Use
these commands only with the direction of Neuralog support.
Printhead Height
The Advanced Printhead Height menu choice may be of particular use for some users. From
this view a custom printhead height can be created. This custom height will then be available in
the printhead height settings view. The custom printhead height is useful if very thick media
should need to be run through the printer. Also media that is wavy and not straight has been
found to need a custom (higher) printhead heights.
Set Custom Printhead Height
If a custom printhead height is needed do the following.
- On the Operator panel touch the Support/Tools icon
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