TROUBLESHOOTING
SMART DC CONTROLLER TROUBLESHOOTING
This section is available to help you troubleshoot any problems that may occur with SlideSmart operator.
It provides information about Smart DC Controller display codes.
The Smart DC Controller system includes many self diagnostics. Specic messages appear on LCD and
Audio Alert buzzer sounds distinctive chirps. Any alerts, faults or errors are also logged into memory
and date/time stamped. For diagnostic purposes these messages can be retrieved with optional START
software available from HySecurity. Refer to "Smart Touch Analyze and Retrieve Tool" on page 106.
Table 17 provides solutions to error codes, faults, and alerts that may appear on Smart DC Controller
display.
Table 16. Smart DC Controller - Troubleshooting
Display
Condition
Description
Alert, Error or
Fault
Possible Causes Solutions
SAFE MODE Safe Mode Alert
Occurs when either edge sensor or
Inherent Entrapment Sensor (IES)
has been tripped. In Safe Mode,
automatic close timer is disabled, but
any command will reset and/or start
gate in motion. Safe Mode clears when
full travel is reached or RESET button
is pressed. Gate binding, wind, a faulty
edge sensor, or worn motor brushes
can cause a false alert.
1. Remove
obstruction.
2. Adjust IES
sensitivity.
3. Correct gate
hardware.
4. Correct faulty edge
sensor.
5. Check for worn
motor brushes and
replace, if necessary.
ENTRAPMENT
MODE
Entrapment
Mode Alert
Occurs when IES is tripped when gate
is already in Safe Mode. Operator will
not function until it is reset, which can
occur by:
z An Open or Stop command from a
push-button control
z Pressing black button on operator
side
z Pressing RESET button below display
With any one of these inputs, operator
will return to Safe Mode. Gate binding
or wind can cause a false alert.
1. Remove
obstruction.
2. Adjust IES
sensitivity.
3. Correct gate
hardware.
SlideSmart HD Programming and Operations
9292
support.hysecurity.com
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