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Chapter 1 Troubleshooting
103 208 All Serial No. Mismatch
At least one of Serial No. which are maintained in three points become
wrong value.
Execute DC132 Serial No matching.
When it is not recovered yet, Replace ESS PWB or MCU PWB in
order. (Replacing both of them simultaneously is impossible.)
103 320 SEEPROM Fail
Writing to SEEPROM on ESS PWB is not available.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 321 Backup SRAM Fail
Writing to SRAM on ESS PWB is not available.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 331
ESS ROM DIMM #1 Not
Found
Extension ROM is not installed. (Option)
Install extension ROM.
If the trouble is not recovered by installing it, Replace ESS PWB.
103 332 ESS Standard ROM Error
Detect standard ROM(On board) error.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 333 ASIC Fail
Internal process error is caused within ESS PWB.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 334 Standard Font ROM Error
Detect the trouble of ESS standard built in fonts ROM.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 335 Font ROM Not Found
Font ROM is not built in.
If only the standard font ROM is built in, Replace ESS PWB.
If the option font ROM is installed, insert and remove theoption font
ROM.
When it is not recovered yet, replace the option font ROM.
103 337 ESS Standard RAM Error
Detect the error of ESS standard built in RAM.
When it is not recovered by powering OFF and On, replace ESS PWB.
103 338 Same Font ROMs Found
Detect that the same font ROM is installed.
Check the font ROM.
If the trouble is not recovered, execute the followings.
Replace ESS PWB.
103 339
ROM DIMM of Another
Product Found
Detect that the ROM for other machine is installed.
103 372 IOT sc S/W Fail
An error is caused when processing the software in ESS PWB, and the
process cannot be continued after that.
Replace ESS PWB.
103 373
IOT Manager software
error
An error is caused when processing the software in ESS PWB, and the
process cannot be continued after that.
Replace ESS PWB.
103 374
IOT IM DeviceDriver
software error
An error is caused when processing the software in ESS PWB, and the
process cannot be continued after that.
Replace ESS PWB.
116 200 Main PWB IC Fail
The trouble is caused to IC in ESS PWB.
When it is not recovered by powering OFF and On, replace ESS PWB.
116 201 HD Fail
HDD is not started because a physical trouble is caused to HDD when
starting.
When it is not recovered by powering OFF and On, execute the
follownings.
Execute HDD Test (DC355)
Replace HDD
Replace ESS PWB
116 203
M/C is not started
because a ProductCode
trouble is caused to HDD
when starting.
HDD is not started because a ProductCode trouble is caused to HDD
when starting.
The possibility that it is formatted by wring product M/C is high.
Format HDD again.
Replace HDD.
116 204
M/C is not started
because incorrect
capacity of HDD is
detected when formatting
HDD.
HDD is formatted, but the incorrect HDD is connected or a trouble of
HDD is caused.
Format HDD again.
Replace HDD.
Chain Link Fault Items Conditions of detect/Methods of treatment Ref FIP
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