Panasonic KX-TGP600 - Error Codes; Error Message

Time
Problem Cause/Solution
The time is not correct.
• In the Web user interface, you can set NTP
synchronization and DST (Summer Time) control to adjust
the time automatically (® see 4.4.5 Time Adjust
Settings).
• If the time is still incorrect even after setting NTP
synchronization, check the firewall and port forwarding
settings on the router.
Error Codes
When a system error occurs, when the handset accesses the base unit such as when pressing the [TALK]
key, the error code is displayed on the handset’s screen.
Error code
Probable Cause Solution
Error:001 LAN disconnection
detected
Check the LAN cables connections.
Error:002 Overlapping IP addresses Check the IP addresses and re-set them.
For making settings using a handset, see 1.1.3 Basic
Network Setup.
Error:003 The REGISTER of the SIP
server has not been
registered.
Consult your network administrator or phone system
dealer.
Error Message
Error Message
Probable Cause Solution
Need Repair Hardware failure Consult your network administrator or phone system
dealer.
Checking the Status of the Unit
You can check the status of the unit by using Web user interface programming (® see 4.2.3 Network
Status and 4.2.4 VoIP Status) or by looking at system logs (® see 5.3.33 Logging Settings) sent from the
unit.
To check the setting status in the Web user interface
1. Click the [Status] tab, and then click [Network Status] to check the network settings.
2. Check the status displayed.
3. Click [VoIP Status] to check the VoIP settings.
4. Check the status displayed.
To check the setting status using the Cordless Handset
1.
/
2. [ ]/[ ]/[ ]/[ ]: ®
OK
Document Version 2017-07 Administrator Guide 387
8.1 Troubleshooting