Maintaining Your Phone...................................................................................84
Investigate Warnings.........................................................................................................84
Reboot Your Phone........................................................................................................... 84
Update the Phone’s Configuration ................................................................................... 85
Test the Hardware............................................................................................................. 85
Clean the Touchscreen..................................................................................................... 85
Troubleshooting............................................................................................... 87
No Video or Content Displays on the Monitor................................................................... 87
Missing Calendar and Meeting Notifications..................................................................... 88
Shared Content Doesn’t Display....................................................................................... 88
Camera Doesn’t Respond in a Video Call.........................................................................88
Poor Audio Quality with External Microphones................................................................. 89
Poor Video Performance on Poly Trio Visual+..................................................................89
Poor Camera Performance When Using the Poly Trio Pass-through Application.............89
Call Audio from Bluetooth-Connected Phones Doesn’t Come Through System
Speakers......................................................................................................................90
Using an Approved Power Source.................................................................................... 90
Set Log Levels.................................................................................................................. 91
Reset the Phone to Factory Defaults................................................................................ 91
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